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Is workplace conflict good or bad?

Is conflict good or bad? Workplace conflict is an uncomfortable but unavoidable part of every organization, and it can be good or bad depending on how you deal with it. 

Conflicts can be bad if the differences are not addressed, if the expectations are not controlled, or if the individuals involved do not desire to find a solution. Therefore it is crucial to identify where the workplace conflict came from and act accordingly.

Resolve Conflict

We often see conflict as negative or a struggle. But what if conflict is good? What if it opened up communication and built stronger relationships? Conflict is an uncomfortable but unavoidable part of every workplace. Yet conflict—if done right—is integral to organizational success. Today’s struggle leads to tomorrow’s breakthrough.

STEP #1 - Tools

Acquire the tools to identify and best manage core elements of conflict.

STEP #2 - Reframe

From the tools and awareness, reframe situations for positive outcomes.

STEP #3 - Proactive

Having tools, awareness, and experience produces better future outcomes.

Productive Conflict. Rewarding Outcome.

We often see conflict as negative or a struggle. But what if conflict is good? What if it opened up communication and built stronger relationships?

Yes, conflict is an uncomfortable but unavoidable part of every workplace. Yet conflict—if done right—is integral to organizational success. Today’s struggle leads to tomorrow’s breakthrough.

If conflict was HEALTHY for your business, would you encourage it?

Businesses who are open to disagreements and uncomfortable clashes, are more receptive to having open discussions, and to accomplish more.

A clip art image of productive conflict showing a win-win situation
A clip art image of productive conflict showing a win-win situation

Conflict can really drag a workplace down. In a survey of over 12,000 employees about their experience with workplace conflict, here is what we found:

  • 70%     The percentage of managers and executives who said interpersonal conflict negatively impacted the efficiency of their department
  • 13%       The average number of hours managers spend per month dealing with workplace conflict
  • 40%      The percentage of workers who said they have left a job as a direct result of unhealthy interpersonal conflict

WOW!

You can have productive conflict, by:

  • learning to appreciate how the style of handling conflict affects those around you
  • learning to “catch” yourself when going down a destructive conflict path
  • learning to reframe a conflict situation and choose more productive behaviors
  • building a common language in your organization around appropriate conflict behavior

I have also worked in companies where there was conflict. Learning how to handle it and reframe it, helped me grow as an individual. Imagine what it can do for your company.

Crush destructive behaviors by letting go of the unproductive conflict, so you can bring your business to LIFE!

Two rams facing each other with the label, “The last thing I want to do is butt head over this.”

Training to Resolve and Prevent Conflict

I help participants improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, we provide participants with techniques to curb destructive behaviors and effectively respond to conflict situations.

The program features an exploration of DiSC® in a conflict context. It provides an opportunity for participants to explore their destructive conflict responses, and offer them a method for making more productive choices in their response to conflict.

Participant Take-Aways

  • Appreciate how their style of handling conflict affects the people around them
  • Learn how to “catch” themselves when going down a destructive conflict path
  • Learn how to reframe a conflict situation and choose more productive behaviors
  • Build a common language in the organization around appropriate conflict behavior

Benefits to your Company

  • Less gossiping, more productivity
  • Engaged employees working together
  • Employees come alive with innovative ideas that can grow your business
  • Better communication, saves time
  • Less eye rolling, more speaking up which leads to better discussions